2020/08/13 23:02

             

Hello there.

We are select shop SuqsuQ.



We appreciate for finding us among a large number of shops.



We mainly sell foreign baby clothes.



In our shop,the staff experienced both "Apparel associate" and "Child raising" selects items.



Children grow up quickly.So they need new clothes soon.

But you and your children can enjoy wearing many kinds of clothes.

We help you to enjoy to the fullest.



○About 【Prompt delivery】 【Pre-order item】 【Order item】


・【Prompt delivery】 are shipped within 5 business days.


・【Pre-order item】 means the items that we have already placed orders with wholesalers.

There are cases in which it takes 4 to 6 weeks before your orders are shipped from SuqsuQ as with 【Order item】.

Generally,【Pre-order item】 is shipped more quickly than 【Order item】.


・【Order item】will be placed an order with wholesalers after you order with us.

It takes 4 to 6 weeks before your orders are shipped from us.

Please order for 【Prompt delivery】if you need items immediately.

Only those who approve the above can place an order.


Rarely it takes more than 6 weeks before your orders are shipped from us.When it happens,we contact you.

In 【Order item】,in any case,you can not cancel the order or change sizes or colors after your order is confirmed.


In the case that you place an order for 【Prompt delivery】 , 【Pre-order item】  and 【Order item】at the same time,the order will be shipped after all items are available.

If you want 【Prompt delivery】 items first,please place orders separately.


In the case that you place multiple orders for 【Order item】 and some parts are missing,we will refund the amount of the items via PayPal.


In the case that the 【Order item】 is out of stock,we will cancel your order.We kindly ask for your understanding.


○Payment

We accept payment through Bank transfer and PayPal.

We apologize for any inconvenience this may cause.


○About shipping and the fee.

We ship worldwide via EMS but some countries are not available.Please contact us to confirm whether we can ship to your country or not.

The shipping fee depends on the area.

Please refer to the following.


Asia 900 yen

Oceania 1200 yen

North America and Central America 1200 yen

The Near and Middle East 1200 yen

Europe 1300 yen

South America 1400 yen

Africa 1400 yen

Others 1400 yen


The above fee is added to per item.

If you purchase 3 items in Asia,the shipping fee will be 2700 yen.


We accept your orders when you buy more than 2 items.We will cancel your orders if you don't meet the requirement.

We kindly ask for your understanding.



In the case that reshipment is required because of the customers' personal preferences,the postage is paid by the customers even if the order is free shipping.


○Customs duty


All international packages may be subject to duties and taxes.The regulations regarding custom fees are established by your local customs authorities.Please check your local customs website for more information.


○About sizing

It depends on brands,the size might be different.

We note the size that brands say on our shop.

We keep updating the size what models are wearing.

https://suqsuq.official.ec/blog/2020/08/15/014948


○Pictures of items

We use the pictures that brands post and the pictures of our models.

There's a possibility that the colors of each items seem to be different due to the difference of shooting conditions.Thank you for your understanding.


○Notes

There are cases in which the overseas' inspection standard is different from Japanese one.Therefore,there's a possibility that the quality isn't expected.Although we inspect well.Thank you for your understanding.


-Rough stitches,forget removing unnecessary thread

-Printing misalignment,blurring of printing

-Part of the decorations is loose

-There's a mark of tailor's chalk

-It does not have a tag on items,out of position of tags

-There's a slight stain,wrinkle

-It smells like a factory

-The difference between actual size and the size written on website(About 1 ~ 2 cm)



〇Interior goods&Toys We import and sell all items as interior goods except for items with exceptional mentions on every item page. Please note that before you purchase.



○Cancellation and Return

・We do not accept a cancellation request under any circumstances.We kindly ask for your understanding.

Also,we do not accept returns or exchanges because of the purchaser's personal preferences.

・Basically,we do not accept returns because we inspect items well.

Please contact us within 3 days after you receive your packages if you receive defective products.

The items get washed or you weared even once are not acceptable to return.We kindly ask for your understanding.


Feel free to contact us if you have any questions.